Effective Date: April 27, 2026
Jessica Burgans Counseling LLC, operating as Covenant Counseling, values your privacy. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, submit a form, schedule an appointment, request information, or communicate with us.
Covenant Counseling provides Christian counseling, individual counseling, couples counseling, family counseling, child counseling, trauma therapy, spiritual coaching, and related counseling and coaching services.
We may collect the following types of information:
Name
Email address
Phone number
Mailing address, if applicable
Information submitted through contact forms, appointment requests, surveys, or other communications
Communication preferences, including SMS/text message consent
Website usage information, such as pages visited, browser type, device information, and general analytics data
Files or attachments submitted through our website contact form, if applicable
We may use your information to:
Respond to your inquiries
Schedule, confirm, or update appointments
Provide requested counseling, coaching, or service-related information
Send appointment reminders, service updates, and follow-up messages
Communicate with you by phone, email, or text message based on your preferences
Maintain business, administrative, security, and compliance records
Improve our website, services, and client experience
Send promotional or marketing messages only if you have provided consent
By providing your phone number and opting in to receive text messages, you agree to receive SMS messages from Jessica Burgans Counseling LLC, operating as Covenant Counseling.
Message types may include:
Appointment reminders
Appointment confirmations
Service updates
Customer care follow-ups
Account or service-related notifications
Promotional messages, only if you separately opt in to marketing communications
Message frequency varies. Message and data rates may apply. Reply HELP for help. Reply STOP to unsubscribe at any time.
Consent to receive SMS messages is not required as a condition of purchasing goods or services.
We do not sell, rent, or share your personal information with third parties for their own marketing purposes.
We do not share mobile phone numbers or SMS consent information with third parties or affiliates for marketing or promotional purposes.
We may share information with trusted service providers only as needed to operate our business and provide services. These may include website hosting, customer relationship management systems, appointment scheduling platforms, payment processors, analytics providers, communication platforms, and other business support tools.
These service providers are only authorized to use information as necessary to provide services to us.
SMS opt-in consent and phone numbers collected for SMS purposes will not be shared with third parties or affiliates for marketing or promotional purposes.
SMS consent data may be shared only with service providers that help us deliver text messages, maintain communication records, or provide customer support, and only as necessary for those limited business purposes.
Our website may use cookies, pixels, analytics tools, or similar technologies to improve website performance, analyze website traffic, and understand user activity. You may adjust your browser settings to refuse cookies, but some website features may not function properly.
Our website may use Google reCAPTCHA to help protect forms from spam and abuse. Use of reCAPTCHA is subject to Google’s Privacy Policy and Terms of Service.
We use reasonable administrative, technical, and physical safeguards to help protect your personal information. However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Information you provide through website forms, email, phone, or text message may relate to counseling or coaching services. Please avoid submitting sensitive clinical, emergency, or crisis information through general website forms or text messages.
This Privacy Policy applies to website, business, and communication-related information. It is not intended to replace any separate clinical privacy notice, informed consent document, or healthcare privacy notice that may apply to counseling services.
You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable legal, clinical, business, and recordkeeping requirements.
You may opt out of SMS messages at any time by replying STOP.
You may request help with SMS messages by replying HELP.
Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13 through our website without appropriate consent.
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those websites.
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
If you have questions about this Privacy Policy, please contact us:
Jessica Burgans Counseling LLC
Covenant Counseling
255 E Main St
Auburn, Washington 98002
United States
Email: covenantchristiancounseling17@gmail.com
Phone: +1 206-370-2113
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.